People & platforms
As an adjunct to cost management, our expertise expands into the important fields of the technology platforms that power your business. Is your CRM fully utilised? Do you need a new ERP? How do you measure the effectiveness of your people? These are all mission critical questions we can help answer with you.
1
Call centre platforms
​The amount of Saas omni-channel platforms for customer interactions is endless, we can help assess the right solution for you. Examples include;
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Genesys Cloud
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Upwire
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RingCentral
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NICE inContact
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Zendesk Talk
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Freshcaller
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Dialpad
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Aircall
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Twilio Flex
2
Finance / ERP
One of the most common challenges a scaling business faces is when to look at changing their core accounting system. From migrating away from Xero and MYOB to solutions such as Netsuite, Oracle and Microsoft, our partners can help make your transition seamless in a cost effective way.
3
Net promoter scoring
We have extensive experience deploying best-in-class NPS programs which have the ability to transform an entire companies culture when implemented correctly. Looking to centre your business and your investments around your customer feedback? Chat to us.
4
Technology
Utilise our extensive technology capabilities as you scale your companies technology roadmap. We can help you migrate from cloud, refine your mobile / app deployments, setup and manage your PMO, & have our partners assist with implementing best in class data & security solutions for your business.
